Our Services

The SDO currently offers the following core services to its clients.

Human resource (HR) services comprising business services that support a broad range of management and administration of human resource data as well as the management of pay and conditions. These services are largely transactional in nature, and grouped under the following level two services:

  • pay and conditions
  • payroll administration.

Financial services comprising business services that support clients in a broad range of accounting and reporting functionalities. These services are largely transactional in nature, and grouped under the following services:

  • accounts payable (AP)
  • accounts receivable (AR)
  • credit card (CC) management
  • general ledger management is provided as a self-service function through the ERP system.

ERP System Services underpin the delivery of the Financial and HR Services provided through the Connect (SAP) system. Connect (SAP) is the platform that also offers clients the capability for self-service.

Also, there are non-core services available to clients via the Connect (SAP) platform, and they are:

  • Asset Management
  • Budgeting
  • Contracts, Procurement and Grant Support
  • Treasury
  • Financial Reporting
  • HR Reporting and Analysis.